:root{font-family:Arial,Helvetica,sans-serif;color:#1f2937;background:#f4f6f7}*{box-sizing:border-box}body{margin:0}.topbar{height:62px;background:#fff;border-bottom:1px solid #d9dfe3;display:flex;align-items:center;justify-content:space-between;padding:0 max(20px,calc((100vw - 1100px)/2))}.brand{font-size:21px;font-weight:800;color:#182936;letter-spacing:0}.brand span{font-size:15px;color:#087d9f;font-weight:600;margin-left:12px}.quiet-link,.text-button{color:#087d9f;text-decoration:none;background:none;border:0;cursor:pointer;font:inherit}.shell{max-width:1040px;margin:40px auto;padding:0 20px}.page-head{border-bottom:2px solid #213544;padding-bottom:16px;margin-bottom:28px}.eyebrow{font-size:12px;text-transform:uppercase;font-weight:700;color:#647782;margin:0 0 8px}.page-head h1{font-size:30px;margin:0}.lookup{max-width:620px}.lookup label,label{display:block;font-weight:700;font-size:13px;margin-bottom:7px}.lookup-row{display:flex;gap:9px}input,select{border:1px solid #bfcbd0;border-radius:4px;background:#fff;padding:11px 12px;font:inherit;min-width:0}input:focus,select:focus{outline:2px solid #0785a8;outline-offset:1px}.lookup-row input{flex:1}button{font:inherit}button[type=submit],.primary{background:#087d9f;color:#fff;border:1px solid #087d9f;border-radius:4px;padding:10px 18px;cursor:pointer;font-weight:700}button:disabled{opacity:.5;cursor:not-allowed}.error{color:#ae3229;min-height:20px;font-size:13px}.section-head{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:20px 0}.section-head h2,#flow-title{font-size:21px;margin:0}.products{display:grid;gap:12px}.product{display:grid;grid-template-columns:130px minmax(0,1fr);gap:18px;background:#fff;border:1px solid #dce2e5;border-radius:6px;padding:16px}.product-image,.part-image{display:grid;place-items:center;background:#edf1f2;border-radius:4px;overflow:hidden;color:#6e7c82;text-align:center;font-size:12px}.product-image{height:130px}.product-image img,.part-image img{width:100%;height:100%;object-fit:contain}.product h3{font-size:18px;margin:3px 0 5px}.muted{color:#667780;font-size:13px}.actions,.choices{display:flex;flex-wrap:wrap;gap:9px;margin-top:18px}.actions button,.choices button,.part-choice{border:1px solid #9fb1b9;border-radius:4px;background:#fff;color:#1f2937;padding:10px 13px;text-align:left;cursor:pointer}.actions button:hover,.choices button:hover,.part-choice:hover{border-color:#087d9f;background:#eff9fb}.parts{display:flex;flex-wrap:wrap;gap:8px;margin-top:13px;align-items:center}.parts-label{font-size:12px;color:#465b65;min-width:120px}.part-tag{font-size:12px;background:#eaf1f3;border:1px solid #d6e2e6;padding:6px 8px;border-radius:3px}.part-choice{width:180px}.part-image{height:115px;margin-bottom:8px}.part-choice strong{display:block}.generation-label{display:block;color:#087d9f;font-size:12px;font-weight:700;margin-top:6px}.notice{border-left:3px solid #d78916;background:#fff8eb;padding:12px 15px;margin-top:16px;color:#674619;font-size:13px}#flow{margin-top:28px;border-top:1px solid #cbd5da;padding-top:16px}.done{background:#eaf5f0;border-left:3px solid #23836a;padding:16px;margin-top:20px}@media(max-width:650px){.shell{margin-top:22px}.product{grid-template-columns:82px minmax(0,1fr);gap:12px}.product-image{height:82px}.lookup-row{flex-direction:column}.lookup-row button{width:100%}.page-head h1{font-size:26px}}
.part-entry{display:inline-flex;align-items:center;flex-wrap:wrap;gap:7px;max-width:100%}.part-choice-wrap{display:flex;flex-direction:column;align-items:flex-start;gap:8px;width:180px}.part-choice-wrap .part-choice{width:100%}.instructions-link{display:inline-block;color:#087d9f;font-size:12px;font-weight:700;text-decoration:none;border:1px solid #8fbfc9;background:#eef7f9;border-radius:4px;padding:5px 8px}.instructions-link:hover{background:#e2f2f6}.instructions-link:focus-visible{outline:2px solid #087d9f;outline-offset:2px}
.part-subsection{padding:14px 0;border-top:1px solid #dce3e6}.part-subsection h3{font-size:15px;margin:0}.part-subsection .choices{margin-top:12px}.back-topics{margin-top:16px;border:0;background:transparent;color:#087d9f;cursor:pointer;padding:6px 0;font-weight:700}
#saved-cases{margin-top:24px;border-top:1px solid #cbd5da;padding-top:14px}#saved-cases h3{font-size:16px;margin:0 0 10px}.case-row{font-size:13px;background:#fff;border-bottom:1px solid #dce3e6;padding:9px 10px;overflow-wrap:anywhere}#flow-body>.primary{margin:8px 12px 0 0}
#case-dialog{width:min(660px,calc(100vw - 24px));max-height:calc(100vh - 24px);border:1px solid #cbd5da;border-radius:6px;padding:20px;overflow:auto;color:#1f2937}#case-dialog::backdrop{background:#17252e99}.case-dialog-head{display:flex;align-items:center;justify-content:space-between;gap:16px;border-bottom:1px solid #dce3e6;margin-bottom:16px}.case-dialog-head h2{font-size:20px}.case-facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.case-facts div{min-width:0}.case-facts small,.case-facts strong{display:block;overflow-wrap:anywhere}.case-facts strong{margin-top:3px}.case-selected{background:#edf6f8;border-left:3px solid #087d9f;padding:10px}.case-history-title{font-size:15px;margin:22px 0 8px}.case-history{border-top:1px solid #dce3e6}.case-event{padding:9px 0;border-bottom:1px solid #dce3e6;font-size:13px;overflow-wrap:anywhere}.case-controls{display:flex;flex-wrap:wrap;gap:9px;margin-top:18px}.case-controls textarea{flex-basis:100%;resize:vertical;border:1px solid #bfcbd0;border-radius:4px;padding:10px;font:inherit}.case-controls button{border:1px solid #087d9f;border-radius:4px;padding:9px 13px;background:white;color:#087d9f;cursor:pointer}.case-controls button.primary{background:#087d9f;color:white}.case-row{display:block;width:100%;text-align:left;border:0;border-bottom:1px solid #dce3e6;cursor:pointer}.case-row:hover{background:#edf6f8}@media(max-width:500px){.case-facts{grid-template-columns:1fr}}
.case-intake{margin-top:18px;padding:12px;background:#f4f8f9}.case-intake h3{font-size:15px;margin:0 0 8px}.case-intake-answer{border-top:1px solid #dce3e6;padding:8px 0}.case-intake-answer p{white-space:pre-wrap;overflow-wrap:anywhere;margin:4px 0 0}
.warranty-review{margin-top:18px;border:1px solid #cbdde3;border-radius:6px;background:#f8fbfc;overflow:hidden}.warranty-review-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 14px;background:#eaf4f7;border-bottom:1px solid #cbdde3}.warranty-review-head h3{margin:0;font-size:15px}.review-badge{display:inline-flex;padding:4px 8px;border-radius:999px;font-size:11px;font-weight:800;letter-spacing:.04em}.review-badge.approved{color:#17643e;background:#dff4e8}.review-badge.declined{color:#8a2f2f;background:#f9e2e2}.warranty-review-row{display:grid;grid-template-columns:minmax(150px,1fr) minmax(260px,1.6fr);gap:14px;padding:14px;border-bottom:1px solid #dce6e9}.warranty-part-summary{display:grid;align-content:start;gap:4px;min-width:0}.warranty-part-summary p,.warranty-review-row p{margin:4px 0 0;white-space:pre-wrap;overflow-wrap:anywhere}.warranty-decision-fields{display:grid;grid-template-columns:minmax(130px,1fr) 72px auto;gap:9px;align-items:end}.warranty-decision-fields label{display:grid;gap:4px;font-size:12px;font-weight:700}.warranty-decision-fields select,.warranty-decision-fields input,.warranty-decision-fields textarea{width:100%;box-sizing:border-box;border:1px solid #bfcbd0;border-radius:4px;padding:8px;font:inherit;background:#fff}.warranty-decision-fields .warranty-note{grid-column:1 / -1}.warranty-decision-fields button,.warranty-finalize{border:1px solid #087d9f;border-radius:4px;padding:9px 12px;background:#fff;color:#087d9f;cursor:pointer}.warranty-finalize{margin:12px 14px;background:#087d9f;color:#fff}.warranty-finalize:disabled{opacity:.5;cursor:not-allowed}@media(max-width:650px){.warranty-review-row{grid-template-columns:1fr}.warranty-decision-fields{grid-template-columns:minmax(0,1fr) 72px}.warranty-decision-fields button{grid-column:1 / -1}}
.fulfillment-preparation{padding:14px;border-top:1px solid #cbdde3;background:#fff}.fulfillment-preparation-status{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:10px}.fulfillment-preparation>button,.fulfillment-location-panel>button{border:1px solid #087d9f;border-radius:4px;padding:9px 12px;background:#fff;color:#087d9f;cursor:pointer}.fulfillment-location-panel{display:grid;gap:10px;margin-top:12px;padding-top:12px;border-top:1px solid #dce6e9}.fulfillment-location-panel label{display:grid;gap:5px;font-size:12px;font-weight:700}.fulfillment-location-panel select{width:100%;box-sizing:border-box;padding:9px;border:1px solid #bfcbd0;border-radius:4px;background:#fff;font:inherit}.fulfillment-inventory{display:grid;gap:6px}.fulfillment-stock{display:flex;justify-content:space-between;gap:12px;padding:8px 10px;border-left:3px solid #2c8055;background:#edf8f2;font-size:12px}.fulfillment-stock.short{border-color:#b64636;background:#fcedeb;color:#7b2921}.fulfillment-location-panel>button.primary{justify-self:start;background:#087d9f;color:#fff}.fulfillment-location-panel>button:disabled{opacity:.5;cursor:not-allowed}@media(max-width:500px){.fulfillment-preparation-status,.fulfillment-stock{align-items:flex-start;flex-direction:column}}
.shopify-order-preview{display:grid;gap:12px;margin-top:12px;padding:14px;border:1px solid #cbdde3;border-radius:5px;background:#f8fbfc}.shopify-preview-head{display:flex;align-items:center;justify-content:space-between;gap:12px}.shopify-preview-facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.shopify-preview-facts small,.shopify-preview-facts strong,.shopify-preview-address span{display:block;overflow-wrap:anywhere}.shopify-preview-address{padding:10px;border-left:3px solid #087d9f;background:#fff}.shopify-preview-items{border-top:1px solid #dce6e9}.shopify-preview-items>div{display:grid;grid-template-columns:minmax(80px,.7fr) minmax(150px,1.5fr) auto;gap:10px;padding:9px 0;border-bottom:1px solid #dce6e9;font-size:12px}.shopify-preview-blocker{margin:0;padding:9px;border-left:3px solid #b64636;background:#fcedeb;color:#7b2921}.shopify-preview-confirm{display:flex;align-items:flex-start;gap:7px;font-size:12px;font-weight:700}.shopify-order-preview>button{justify-self:start;border:1px solid #087d9f;border-radius:4px;padding:9px 12px;background:#087d9f;color:#fff}.shopify-order-preview>button:disabled{opacity:.5;cursor:not-allowed}@media(max-width:500px){.shopify-preview-facts{grid-template-columns:1fr}.shopify-preview-items>div{grid-template-columns:1fr}.shopify-preview-head{align-items:flex-start}}
.shopify-create-confirm{display:grid;grid-template-columns:minmax(140px,1fr) auto;gap:8px;padding-top:12px;border-top:1px solid #dce6e9}.shopify-create-confirm strong{grid-column:1 / -1}.shopify-create-confirm input{min-width:0;padding:9px;border:1px solid #bfcbd0;border-radius:4px;font:inherit}.shopify-create-confirm button{border:1px solid #087d9f;border-radius:4px;padding:9px 12px;background:#087d9f;color:#fff}.shopify-create-confirm button:disabled{opacity:.5}.shopify-created{margin:0;padding:10px;border-left:3px solid #2c8055;background:#edf8f2;color:#17643e;font-weight:700}@media(max-width:500px){.shopify-create-confirm{grid-template-columns:1fr}}
@media(max-width:820px){.topbar{height:auto;min-height:62px;padding:12px 20px;gap:10px;flex-wrap:wrap}.topbar nav{display:flex;flex-wrap:wrap;gap:12px}}
.troubleshoot-guide{white-space:pre-line;overflow-wrap:anywhere;background:#fff;border-left:3px solid #087d9f;padding:16px;margin-top:16px;line-height:1.55}.troubleshoot-prompt{font-size:16px;margin:22px 0 0}
.service-call-request{max-width:620px;display:grid;gap:15px;margin-top:18px}.service-call-request textarea{display:block;width:100%;min-height:125px;margin-top:7px;padding:11px;border:1px solid #bfcbd0;border-radius:4px;font:inherit;resize:vertical}.service-call-request input[type=file]{display:block;width:100%;margin-top:7px}.service-call-request .primary{justify-self:start}
.service-call-request label .error{display:block;margin-top:5px;font-weight:400}
.case-update-action{display:flex;flex-wrap:wrap;gap:9px}
.product-image,.part-image,.product-image img,.part-image img,.customer-portal .product-image,.customer-portal .warranty-side img{background:#fff}
.customer-portal .brand .brand-wordmark{display:block;width:190px;height:31px;visibility:hidden}
.customer-portal .brand .brand-wordmark.brand-fallback{width:auto;height:auto;visibility:visible}

/* Customer-facing product and coverage views share the Victory support shell. */
.customer-portal{--navy:#1c2430;--gold:#ccb087;--ink:#202b37;--line:#e2ded8;font-family:"Century Gothic","Trebuchet MS",sans-serif;color:var(--ink);background:#f7f5f1}
.customer-portal .topbar{height:auto;min-height:76px;background:var(--navy);border:0;padding:14px max(24px,calc((100vw - 1220px)/2));gap:24px}
.customer-portal .brand{color:#fff;text-decoration:none;font-size:26px;letter-spacing:.25em;font-weight:600;white-space:nowrap}
.customer-portal .brand span{font-size:13px;color:var(--gold);letter-spacing:.08em;margin-left:12px}
.customer-portal .brand .brand-wordmark{font-size:inherit;color:#fff;letter-spacing:inherit;margin:0}
.customer-portal .brand-logo{display:block;max-width:190px;max-height:31px;width:auto;height:auto;object-fit:contain;filter:brightness(0) invert(1)}
.customer-portal .topbar nav{display:flex;align-items:center;gap:30px}
.customer-portal .topbar nav a{color:#fff;text-decoration:none;font-size:14px}
.customer-portal .topbar nav a:hover,.customer-portal .topbar nav a:focus-visible{color:var(--gold)}
.customer-portal .account-menu{position:relative;color:#fff;font-size:14px}
.customer-portal .account-menu summary{display:flex;align-items:center;gap:9px;list-style:none;cursor:pointer;padding:10px 14px;border:1px solid #ffffff55;border-radius:8px;font-weight:700}
.customer-portal .account-menu summary::-webkit-details-marker{display:none}
.customer-portal .account-menu summary::after{content:"";width:6px;height:6px;border-right:1.5px solid currentColor;border-bottom:1.5px solid currentColor;transform:rotate(45deg) translateY(-2px);transition:transform .15s ease}
.customer-portal .account-menu[open] summary::after{transform:rotate(225deg) translateY(-2px)}
.customer-portal .account-menu-items{position:absolute;z-index:20;top:calc(100% + 9px);right:0;display:grid;min-width:200px;padding:7px;background:#fff;color:var(--ink);border:1px solid var(--line);border-radius:10px;box-shadow:0 15px 36px #111c2c35}
.customer-portal .topbar .account-menu-items a,.customer-portal .topbar .account-menu-items button{display:block;width:100%;padding:10px 12px;border:0;border-radius:6px;background:transparent;color:var(--ink);text-align:left;text-decoration:none;cursor:pointer;font:inherit;font-size:14px}
.customer-portal .topbar .account-menu-items a:hover,.customer-portal .topbar .account-menu-items button:hover{background:#f7f2ea;color:var(--ink)}
.customer-portal [hidden]{display:none!important}
.customer-portal .staff-login-link{margin:14px 0 0;color:#667780;font-size:12px}.customer-portal .staff-login-link a{color:#315f83}
.customer-portal .shell{max-width:1180px;margin:36px auto;padding:0 24px}
.customer-portal .page-head{border:0;margin-bottom:24px}
.customer-portal .page-head h1{font-size:clamp(28px,3vw,40px);letter-spacing:-.03em}
.customer-portal button[type=submit],.customer-portal .primary{background:var(--gold);border-color:var(--gold);color:#16212c;border-radius:8px}
.customer-portal .product{grid-template-columns:190px minmax(0,1fr);border:1px solid var(--line);border-radius:14px;padding:22px;gap:26px;box-shadow:0 14px 35px #1c24300d}
.customer-portal .product-image{height:190px;background:#f8f8f6;border:1px solid var(--line);border-radius:10px}
.customer-portal .product h3{font-size:22px;line-height:1.25;margin:0 0 8px}
.customer-portal .coverage-summary{display:flex;align-items:center;flex-wrap:wrap;gap:10px 18px;background:#f7f5f1;border-radius:9px;padding:14px;margin-top:18px}
.customer-portal .coverage-summary .eyebrow{margin:0;width:100%}
.customer-portal .coverage-summary strong{font-size:14px}
.customer-portal .warranty-link,.customer-portal .resource-link{color:#315f83;font-weight:700;text-decoration:none}
.customer-portal .warranty-link{margin-left:auto}
.customer-portal .support-heading{font-size:17px;margin:26px 0 0}
.customer-portal .support-actions{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin-top:14px}
.customer-portal .support-action{min-height:82px;border-color:var(--line);border-radius:10px;text-align:center;font-weight:700;background:#fff}
.customer-portal .support-action:hover,.customer-portal .support-action:focus-visible{border-color:var(--gold);background:#f9f3e9}
.customer-portal .warranty-layout{display:grid;grid-template-columns:230px minmax(0,1fr);gap:30px}
.customer-portal .warranty-side,.customer-portal .warranty-panel{background:#fff;border:1px solid var(--line);border-radius:12px;padding:22px}
.customer-portal .warranty-side{align-self:start}.customer-portal .warranty-side img{display:block;width:100%;max-height:180px;object-fit:contain;margin:20px auto}.customer-portal .warranty-side h2{font-size:17px;line-height:1.3}
.customer-portal .warranty-side nav{display:grid;margin-top:22px}.customer-portal .warranty-side nav a{padding:13px 0;border-top:1px solid var(--line);color:var(--ink);text-decoration:none;font-weight:700;font-size:14px}
.customer-portal .warranty-main h1{margin:0 0 18px}.customer-portal .warranty-panel{margin-bottom:16px}.customer-portal .warranty-panel h2{font-size:20px;margin:0 0 12px}.customer-portal .coverage-active,.customer-portal .coverage-ended{font-size:28px;font-weight:700;margin:0}.customer-portal .coverage-active{color:#277459}.customer-portal .coverage-ended{color:#a04538}.customer-portal .resource-link{display:block;padding:10px 0;border-top:1px solid var(--line)}
@media(max-width:750px){.customer-portal .topbar{padding:16px 20px}.customer-portal .brand{font-size:21px}.customer-portal .topbar nav{gap:12px}.customer-portal .topbar nav a{font-size:13px}.customer-portal .account-menu-items{right:0}.customer-portal .shell{padding:0 16px}.customer-portal .product{grid-template-columns:1fr}.customer-portal .product-image{width:150px;height:150px}.customer-portal .warranty-layout{grid-template-columns:1fr}.customer-portal .warranty-side{order:2}.customer-portal .warranty-main{order:1}}
.customer-portal .product-image,.customer-portal .product-image img,.customer-portal .part-image,.customer-portal .part-image img,.customer-portal .warranty-side img{background:#fff}